I'm with whoever said they'd fire the person who wasn't filling out the forms right. But, they didn't ask me. In a recent legal battle a woman fired for using all caps, bold and red to emphasize her emails won her job back, along with a pay off when the courts said she didn't deserve to be fired.
Although, writing in ALL CAPS can be annoyingly difficult to read. Emphasizing words with caps, bold and color should be acceptable though. It's like typos - read on through and get over it. I didn't mean to say the sky was gay, instead of gray. However, either word works. My gray skies are always happy.
So, what are the limits with email communication, and should we be following email guidelines to help our readers understand the intent of an email. Business communications have changed over the years. I remember my first office position, receiving a memo from the boss, "Meeting cancelled. Office party, 2 PM, my study, be on time."
Since the meeting mentioned had been a meeting for the same day, I showed up on the same day at 2 PM for the party at the Boss' Study. Expecting a party and hearing happy noises from inside, I didn't bother to listen a moment to the noises or knock, I just opened the door (after all it was an office). Happy noises behind the closed door weren't of the business variety and I closed the door really fast.
Communication Protocol:
* Use complete sentences.
* Explain yourself completely (your reader can't read your mind).
* Use words not emoticons or facial expressions to express yourself.
* Don't make assumptions; explain in detail what and when you mean.
* Send messages only to those who need to read them. Spam is obnoxious.
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